PrOPEL Hub - Approaches to Informal Conflict Resolution

Business Brilliance

In this podcast Richard Saundry, Chair in HRM and Employment Relations at Sheffield Management School and guests discuss the benefits that an informal approach to conflict resolution has for managers and employees when they are facing difficult and challenging situations in the workplace. 

The podcast features Mark Makin, Senior Acas Advisor, Karen Ellis, HR Partner at University of Plymouth and Grace Williams, HR Consultant at Sue Wilmott Associates.

This forms part of the PrOPEL Hub’s Managerial Capability, Conflict Management and Productivity series exploring links between managerial capability, the way that organisations in the UK manage workplace conflict and the impact this has on productivity. The team will also be running series of free interactive workshops, providing insights from a wide range of academics, policy-makers and HR experts on promoting different approaches to conflict resolution. Head to for more details